Online purchases and shipping
With a very few exceptions (due to inter-provincial restrictions), we ship across Canada. Within BC, we ship our full selection of stock.
We ship year round, though our usual shipping season runs from November to March (during which the plants are dormant). Plants can be shipped outside the dormant season as well, however, so we're happy to ship anytime.
Plants are packed bare root during dormant season, while some plants with particularly sensitive root systems are shipped with root ball intact. Plants shipped during the growing season are shipped with growing medium. All plants are shipped through a common carrier, via the fastest available method (typically Canada Post Parcel or Xpress Post in BC). All plants are shipped out on Mondays, to avoid weekend delays.
Shipping within B.C. is generally $20 plus a handling fee of $5-10 (for orders up to $100), for 1-3 plants (in most cases). Additional plants beyond 3 typically add $2-$5 per plant to this base rate. Shipping to other provinces varies depending on distance: due to cost, we ship regular parcel post to most destinations outside B.C., with the exception being East Coast addresses: the 8-9 day timeline offered by parcel post is too long to ensure your shipment arrives in good condition. Xpress Post remains an option for these orders, but is significantly more expensive (ie. a package that is $20 within B.C. is $80 to Ontario). Bare-root trees ship for less in season, but not all our stock can be bare-rooted. Feel free to inquire as to which.
We are happy to provide a shipping quote for orders outside B.C. prior to ordering.
We charge a small handling fee for each order to cover the cost of packaging, and the time spent packing an order--typically $5 - $10 depending on the size of the order. Packing plants to handle the rough and tumble world of parcel post takes time, and we take pride in our careful packaging.
We are working on getting our online cart up and running, but in the meantime we are taking orders the new old-fashioned way: we accept Interac e-transfers, PayPal payments, money orders or cheques. Note that a $50 NSF fee applies to dishonoured cheques. Feel free to e-mail us with your orders/inquiries: we can issue a quote with shipping prior to finalizing your order.